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WHERE IS MY CARGO?

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IMPORTANT INFORMATION!

  • You can place an order on our website with FedEx or TNT Cargo.
  • All paid orders are first shipped with a local cargo within 24 hours.*
  • The order is then delivered to FedEx or TNT warehouse within 1 day by the local cargo.
  • The order will be on its way by FedEx or TNT within 48 hours.
  • Delivery times by FedEx are as follows:
    • For shipments up to 68 kg,
      • Within 1-2 days to European and North American countries,
      • Within 2-3 days to Middle East, Latin America and Asian countries,
      • Within 4-5 days to African and Oceania countries.
    • For shipments above 68 kg,
      • Within 2-3 days to European and North American countries,
      • Within 3-4 days to Middle East, Latin America and Asian countries,
      • Within 5-6 days to African and Oceania countries.
  • Click here to learn about the delivery times of TNT.
  • Forthose who place an order with a credit card, the order time is taken as the payment time, as the payment is made at the time of order.
  • Those who pay by Wire Transfer / EFT should send their receipt to our WhatsApp line +90 212 624 2434 or to bilgi@hayrat.com.tr.
  • The time you send the receipt is taken into account. If you don't send it, your order may be delayed.
  • If you still need help with shipping, you can send a message by clicking here.
  • If you want to get information right away, you can call us on +9 0850 333 99 66 and talk to our sales team by dialling 159.
  • Click here to read all Delivery Conditions.

* Not valid for “special production products”. Delivery information and times of such products are indicated on the pages of these products.

Prepared by  T-Soft E-Commerce.